White Tree Labs

Support

How can we help?

Get help with White Tree Labs products. The best way to reach us is by email.

What to include

A few details help us understand your issue the first time:

  • The name of the product you need help with
  • Your device model and operating system version
  • A description of the issue and the steps that led to it
  • Screenshots, if they help explain the problem

Please don’t include passwords or other sensitive information in your message.

FAQ

Frequently asked questions.

Can’t find what you’re looking for? Email support@whitetreelabs.com.

How do I contact support?

Email us at support@whitetreelabs.com. Email is the best way to reach us about any White Tree Labs product.

When will I hear back?

We review every support request and respond as soon as we reasonably can. We can’t guarantee a specific response time, but including the details listed above helps us understand and resolve your issue more quickly.

Can I send feedback or suggest a feature?

Yes. Feedback, bug reports, and ideas are welcome at support@whitetreelabs.com.

Where can I find information about a specific product?

Product information is published on our Products page. Each product may also have its own privacy disclosures, which will be made available with that product.

How is the information in my email used?

We use the information you send to read and respond to your request. See our Privacy Policy for details.

I have a business or general question. Who should I contact?

Please email contact@whitetreelabs.com. You can find all of our contact details on the Contact page.